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Privacy Policy

Last updated: January 1, 2026

SNF AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website and services.

Information We Collect

We collect information you voluntarily provide when contacting us, including your name, email address, phone number, facility or company name, and number of facilities. We also collect standard usage data via web analytics.

HIPAA Compliance

SNF AI is HIPAA compliant. We maintain appropriate administrative, physical, and technical safeguards to protect any protected health information (PHI) we may handle in the course of providing our platform.

How We Use Your Information

Information you provide is used solely to respond to your inquiry and to provide our services. We do not sell, share, or rent your personal information to third parties.

SMS Communications

If you opt in to receive SMS notifications from SNF AI, we will send operational and account-related text messages regarding your use of the platform (such as system alerts and account notifications). You can opt in via our web form, during onboarding, or by contacting us directly.

Message frequency varies based on your activity and settings. Message and data rates may apply according to your wireless carrier plan.

You can opt out at any time by texting STOP to any message you receive or by contacting us at support@snfai.com. After opting out, you will receive one final confirmation message.

For help, reply HELP to any message or contact us at support@snfai.com.

We do not share your mobile phone number or SMS consent with any third parties for marketing purposes. Your mobile information is used solely to provide the requested SMS services.

Contact

For privacy-related questions, contact us at privacy@snfai.com.